Why My Surface Laptop Keyboard Not Working

The keyboard on the Surface Laptop is a huge selling point for the device. I highly recommend the Surface Laptop if you’re in the market for a laptop. One thing that is a more significant concern for shoppers is the keyboard. You’ll have to get a new model if your keyboard stops working.

Many people can get by with the Surface Laptop keyboard, but many have reported that the keyboard suddenly stops responding or doesn’t work. Laptop keyboards are generally pretty durable, and it’s likely not the keyboard that is the issue. The problem is likely to be the trackpad. If this is the case, it will be easy to fix. All you need to do is perform a quick handshake to make the keyboard work again. 

How to fix a surface laptop keyboard not working?

The Microsoft Surface laptop is an excellent device with a fantastic keyboard. However, many users have experienced key presses not registering. This can happen if the keyboard is dirty, has damage, or is experiencing a hardware failure. There are a few ways to fix a surface laptop keyboard not working.

Restart Your Computer 

Restarting your computer is a simple fix for a surface laptop keyboard not working. You should just shut down your computer and then turn it back on. If this doesn’t work, try pressing the power button on the computer. You can also unplug the laptop and plug it back in.

Clean Your Keyboard

Another way to fix a surface laptop keyboard not working is to clean your keyboard. You can use a soft brush or a toothbrush. And remove any keys from the keyboard and clean them with a damp cloth or a soft brush.

Try a New Power Cord

If your computer isn’t working, you may need to replace the power cord. You can purchase a new one at most stores or online. If your computer still doesn’t work after replacing the power cord, you may need to contact Microsoft for a replacement keyboard.

Hard Reset Your Surface Laptop

If your Surface Laptop is not working correctly or the keys are not responding, you can do a hard reset. To do a hard reset, you’ll have to take the device and press the power button and volume up button simultaneously for two seconds.

You might have to press the power and volume-up buttons for some devices simultaneously. Once you do a hard reset, you can try restarting the device again. If the issue persists, you’ll need to call Microsoft support.

Detach the Type Cover or Keyboard 

The Surface Laptop does not come with a keyboard, and the Type Cover is not included, so you must get the proper one. The Type Cover has two modes, including tablet mode and laptop mode. You can detach the keyboard from the Type Cover when you use it in laptop mode. However, when you use it in tablet mode, the keyboard is attached to the Type Cover. 

When you use the laptop, detach the keyboard and store it away. You must detach the keyboard properly. You should remove it slowly and gently and then reattach it. If you can reattach the keyboard too quickly, you will create problems with the keyboard. If this happens, it’s best to get the keyboard replaced.

Check for updates on your Surface

 When your Surface Laptop keyboard stops working, there is likely an update that you need to install. If you can’t update your Surface Laptop, there are a couple of things that you can do:

  1. You should restart your Surface Laptop.
  2. You should check for updates.
  3. You should check for the latest drivers for your Surface Laptop and update them if necessary.

What could cause my laptop keyboard not to work?

 If your laptop keyboard isn’t working, you might wonder what’s wrong with it. It might stop working because of a software issue, but it could be entirely different.

  • If your laptop keyboard stops working, there might be several reasons for it. Some of them include the following:
  • If your laptop keyboard has a damaged connection, it won’t be able to send information to your computer’s processor.
  • There could be a problem with the motherboard.
  • If the battery is dying, it could be the main reason your laptop keyboard isn’t working.
  • The hardware itself could be faulty.
  • There could be a hardware fault in the system.

There are several things you could do to fix the problems. For example, if your keyboard does not work, you can try restarting your laptop.

Surface Laptop Keyboard not Working But Touchpad Does

When you’re using your Surface Laptop, you might notice that the keyboard on your laptop is not working, but the touchpad on your laptop is still working. This might happen if you’re using the Surface Laptop on a surface that is not totally flat, or if your laptop is in a case. In order to fix this problem:

you need to remove the keyboard and touchpad and put them back together again. If you’re using a case, you might have to remove the lid of your laptop and remove the keyboard and touchpad before you can put them back together.

If you are having this problem, follow these steps:

  • Press and hold the Power button on your laptop for at least 10 seconds
  • Press and hold the Windows button on your laptop
  • Release all three buttons together when you see the screen with the BIOS options pop up
  • Turn your laptop off
  • Remove the keyboard and touchpad from the laptop
  • Place the keyboard and touchpad back into the laptop

FAQ’s

How do I fix unresponsive keyboard on Surface?

You may have an unresponsive keyboard on your Surface, but you can easily fix it. It's best to turn off the device completely, unplug it, and then plug it back in. Doing this ensures that any power fluctuations don't affect the functionality of the device.

Why is my Microsoft keyboard not typing?

Your Microsoft keyboard is most likely not typing because the batteries are dead. You should always charge the batteries regularly, and you can check this by plugging in the USB cable, and viewing the charging LED indicator. If you don't see any signs of battery life, then you should buy new batteries.

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